A series of key health messages from your local NHS for the voluntary sector, community champions and patient representatives to share among their networks and communities.

We’re also keen to hear your ideas on how we reach more people with these important health messages. If you can help make these messages more accessible through a different format or language, please let us know and we can look at financial support to help make this happen.

Key messages 

An image of a pregnant woman with a child. Text says: If you are pregnant, it's important to get the whooping cough vaccine to protect your newborn baby, as they are at greatest risk.Whooping cough (pertussis) cases are rising and babies who are too young to start their vaccinations are at greatest risk.

553 new cases were confirmed in England during January 2024, compared with 858 cases for the whole of 2023.

Young babies with whooping cough are often very unwell and many are likely to need hospital treatment as it can lead to pneumonia and permanent brain damage.

If you are pregnant, you can help protect your baby by getting vaccinated – ideally from 16 weeks up to 32 weeks pregnant. The immunity you get from the vaccine passes to your baby through the placenta and protects them until they are old enough to be vaccinated at 8 weeks old.

Vaccination in pregnant women is 97% effective at preventing death in young infants from whooping cough.

The whooping cough vaccine has been administered during pregnancy for over 10 years, and getting vaccinated whilst pregnant is highly effective in protecting your baby from developing whooping cough in the first few weeks of their life.

If for any reason you miss having the vaccine, you can still have it up until the end of pregnancy.

You can access a whooping cough vaccine from your GP and through some antenatal clinics. You may be offered the vaccination at a routine antenatal appointment from around 16 weeks of your pregnancy.

If you are more than 16 weeks pregnant and have not been offered the vaccine, talk to your midwife or GP and make an appointment to get vaccinated.

For further advice on getting your whooping cough vaccinations in your area, speak with your local maternity service.

You can find out more about whooping cough on the 0-18 years website.

Illustration of a dad and child sitting on a sofa. Text says: Measles cases are rising in England. Make sure your child is up to date with their vaccinations.Vaccination clinics have been set up in the Black Country to ensure children are up to date with their measles, mumps and rubella (MMR) vaccine. 

Measles is a highly infectious disease which can lead to serious complications such as severe lung infections and inflammation of the brain. It can spread quickly among communities, particularly schools and nurseries, if children have not had two dose the MMR vaccine.

All children are invited for their first MMR vaccine on the NHS when they turn one. The second dose is given when they reach three years and four months of age. Having two doses of the vaccine provides the best protection against MMR and adults and older children can be vaccinated at any age if they have not been fully vaccinated before. 

The clinics, which are running until July, will be staffed by trained healthcare professionals from the NHS and Vaccination UK who specialise in childhood vaccinations and follow all necessary safety protocols. Children will need to be accompanied by a parent or guardian at the clinics. 

The DTP vaccine, which provides protection against diphtheria, tetanus, and pertussis (whooping cough) and the MenACWY vaccine, which helps protect against meningitis and septicaemia (blood poisoning), are also available at these clinics. Both vaccines are given to children aged 13 or 14 (school year 9 or 10). 

Parents and guardians of children who have missed or delayed one of these childhood vaccines are being encouraged to come forward. More information about the clinics, including how to book an appointment, can be found here.  


Most pharmacies can help you with seven common conditions without needing a GP appointment. Speak to your pharmacist if you suspect you have: sinusitis, sore throat, earache (children), infected insect bite, impetigo, shingles, urinary tract infection (women). Visit your Pharmacy First.You can get treatment for seven common conditions directly from your local pharmacy. This includes prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP. 

The Pharmacy First scheme gives patients quick and accessible care and will help ease pressure on GP services. The seven common conditions are: 

  • Sinusitis 
  • Sore throat 
  • Earache 
  • Infected insect bite 
  • Impetigo (a bacterial skin infection) 
  • Shingles 
  • Uncomplicated urinary tract infections in women. 

You can get treatment for these conditions by walking into the pharmacy or contacting them virtually. GP receptionists, NHS 111, and providers of emergency care will also be able to direct patients to pharmacies, that offer the service, if contacted.

There are 252 pharmacies in the Black Country offering the Pharmacy First scheme, find a participating pharmacy on our website.


Urgent Eyecare Service. Red eyes? Flashes or floaters? Any other problems? NHS appointments are available at local optical practices. Do you know where to go if you start seeing flashes or new floaters across your eyes, have a sudden change in vision, or have painful eyes or eyelids? If you're registered with a Walsall GP practice, contact the Community Urgent Eyecare Service (CUES).  

CUES provides urgent assessment, and treatment for sudden onset eye problems including: 

  • Red or painful eye or eyelids 
  • Recently occurring flashes and floaters 
  • Recent and sudden loss of vision 
  • Foreign body in the eye 

You can self-refer or be referred by another health care provider such as your GP, pharmacist, optician, care navigator, NHS 111, hospital eye service, A&E or minor injury unit. 

Find a participating practice at www.primaryeyecare.co.uk and book an appointment.

This service does not cover long standing or major eye conditions that are being regularly monitored by your optometrist or hospital eye service – please consult your usual optometrist or hospital eye service directly if you experience any of the above eye problems. 

An image of a box of paperwork and a mobile phone. Text says: Search through your pile of papers or just tap the App.The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser by logging in through the NHS website.

You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.

What you can do with the NHS app

You need to prove who you are to get full access to the NHS App. With full access, you can:

  • order repeat prescriptions and nominate a pharmacy where you would like to collect them
  • book and manage appointments
  • view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
  • book and manage coronavirus (COVID-19) vaccinations
  • register your organ donation decision
  • choose how the NHS uses your data
  • view your NHS number (find out what your NHS number is)
  • use NHS 111 online to answer questions and get instant advice or medical help near you.

Before proving who you are, you can use the NHS App to:

  • search trusted NHS information and advice on hundreds of conditions and treatments
  • find NHS services near you.

NHS App help and support

Tell us what people are saying

We’d be grateful for your feedback on what people are saying. If people are asking for information on a particular health condition or subject, or have any comments about a health service they’ve recently experienced, please get in touch with our Time 2 Talk team.

You can contact them direct Monday to Friday, 9am to 5pm (excluding Bank Holidays):

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For the latest local NHS news and health advice, visit our NHS Black Country ICB website:

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