Practice Operational Supervisor

Woodsetton Medical Centre

Salary dependent on skills and experience

Hours of work: 25-30 hours per week

Main duties

  • Take overall responsibility for day to day operational performance of the practice, working to ensure that both clinical and non-clinical work is conducted effectively and efficiently.
  • Ensure that all practice staff are fully aware of and confident in following all processes and protocols (clinical, operational, and administrative).
  • Work closely with relevant clinical and non-clinical management to regularly review practice operations and identify and implement improvements to our ways of working, including use of technology, to impact positively on both the patient experience and the staff experience.
  • Support the practice to maintain an efficient and cost-effective level of staffing to provide an effective service to patients, including managing the overtime and staff training budgets.
  • Ensure polices and procedures are up to date and CQC compliant.
  • Contribute positively to a sense of cohesion, and foster a culture of wider collaboration across the organisation.