Our Mental Health Support Workers work closely alongside individuals living with mental illness to help them cope more easily with day-to-day life as well as providing them with vital support to help them achieve their goals. The carry out assigned tasks under the supervision of a Registered Nurse.

Example of duties and responsibilities:

  • Participate with other members of the multi-disciplinary team, in providing a programme of care and rehabilitation for patients
  • Report any observed changes in physical/behavioural state in the patients to the designated trained member of staff.
  • Maintain accurate records of patient observations and case notes, including computerised records as required.
  • Help supervise and support patients during and after mealtimes.
  • Follow infection control measures at all times.
  • Support with organised activities for patients; helping to create a homely atmosphere for patients and monitoring patients’ personal hygiene standards and ensuring these are maintained.
  • General housekeeping duties, e.g. helping to keep the ward tidy, assisting in setting of tables and serving meals, checking laundry items and any tasks which help with the smooth running of the ward/unit and assist the nurses in their delivery of care to the patients..
  • Escorting patients outside of the hospital unit on journeys, as directed by the nurse in charge, where access to a means of communication directly to the unit is available, i.e. mobile phone, walkie-talkie or radio.