Receptionist x 2 vacancies
£12.65 per hour
Health & Beyond
There are 2 vacancies for this role:
Vacancy 1 - 30 hours
Vacancy 2 - 20 hours
Salary: £12.65 per hour
Practice information:
https://healthandbeyond.healthcare/
Job purpose/summary:
Our vision is to develop a partnership between patients and our clinicians that allow us together to deliver high quality health and social care services, and meet the needs of the population of Wolverhampton and beyond.
As Health and Beyond we are committed to working together to ensure our communities receive the best evidence based care possible, and will strive to ensure that patients’ views are heard and that their journey through Health and Beyond health system is seamless through integration and strong partnership working with our stakeholders.
Delivering excellence in innovation that benefits patients, employees and commissioners with strong inter-professional programs and bespoke care.
Including South East Primary Care Network which is within our geographical area.
Job Responsibilities:
• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments
• Using your own judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
• Processing and distributing incoming and outgoing mail hardcopy and electronic
• Maintain telephone performance standards
• Process repeat prescription requests and ensure that they are ready for collection by the patient within 72 hours, either on the computer or manually
• Action administrative responsibilities accurately and in a timely manner
• Inform patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for all payments
• Computer data entry / data allocation and collation; processing and recording information in accordance with practice procedures
• Providing clerical assistance to the practice as required including word/data processing, filing, photocopying and scanning
• Undertake any other additional duties appropriate to the post as requested by the Partners or Practice Manager
• Any other delegated duties appropriate to this post
• Assisting with the recalling of patients for Quality Outcomes Frame work
To apply: please send CV to Tarandeep.mann@nhs.net
Or apply via NHS jobs:
Ref No: A3491-25-0038 (30 hours)
Ref No: A3491-25-0039 (20 hours)
Contact details for more information or an informal discussion: Tarandeep.mann@nhs.net
Closing date: 16/10/2025
