Practice managers and administration staff are vital to the successful running of GP surgeries. A GP surgery is a patient's first and most frequent point of contact with the NHS, and effective managers and admin staff ensure that they receive a high-quality service. Practice managers oversee the business aspect of the surgery, making sure that patients are at the centre of operations.
The Training Hub is pleased to offer funding for non-clinical staff to undertake recognised apprenticeship programmes to develop their skills and competencies. Apprenticeships can also act as a steppingstone to further education and training.
If you are interested in any of the below apprenticeships, please contact your local college stating your name, practice name and M-code to enrol for the course. The college will inform us of your details for funding.
- Level 2 Customer Service Practitioner Apprenticeship for admin and reception staff
- Level 3 Business Administrator Apprenticeship for admin and reception staff
- Level 3 Team Leader / Supervisor Apprenticeship for practice managers and assistant managers
- Level 5 Operations / Departmental Manager Apprenticeship for practice managers
